General FAQs

What services does Intelvision provide?

Cable TV

What after sales support does Intelvision provide?

There are two customer service showrooms, one in Providence and one in Town. There is also a 24hr customer support call centre, and in cases where the problem cannot be resolved by the support center, a technical team will be dispatched to your location for further assistance.

Does the hardware I have purchased belong to Intelvision?

No, all hardware purchased by the customer belongs to the customer. However, all cables used during installation of any services remains the property of Intelvision

Is there a warranty on hardware purchased from Intelvision?

Yes, Intelvision provides a one year warranty period on all hardware except in the event of physical damage, natural disaster, theft or fire.